Tim and Tom interview Carissa and Carol from Menlo Innovations. Menlo recently completed a user interface design project for the Washtenaw County Sheriff’s Department in Michigan, and observing users in the context of their work environnment was crucial to the design process.
Tim reminds listeners about World Usability Day coming up on Tuesday, November 14th, and Peter Grey sings “Frozen Girl”.

Menlo’s website is at http://www.menloinnovations.com/

World Usability Day news is at www.worldusabilityday.org

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