Chief Dan Phillips of the Plymouth Township Fire Department has the mind of a firefighter and the heart of a User Experience designer. Join him and Tim Keirnan for a sequel to our pumper truck design episode wherein we discuss the design of our township’s new ladder truck.
How does the purpose of a ladder truck differ from a pumper truck? How did the fire department’s design and use of its new pumper truck over the past year improve their design ideas for the new ladder truck? How is the human machine interface (HMI) of the ladder truck made to be as easy as possible for firefighters in a hurry in dangerous circumstances, including controlling the ladder, water pump, hoses, foam generator, and medical equipment?
Our discussion lasts 60 minutes and covers a wide range of anecdotes, from the scenes of emergency incidents, to the design specification reviews with the manufacturer, to the shop floor of the Pierce factory where our truck was built.
Links:
Chief’s Video Tour of the New Pumper Engine
Is black the new red when it comes to Canadian fire trucks?
Plymouth Township Fire Department
Pierce Manufacturing, the builder of our new trucks
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