DC12 WordCast: User-Centered Design Tim and Tom are joined by guest colleague Serena for a wordcast episode on User-Centered Design (UCD). What is UCD, where did it originate, and how can it help you improve customer experience with a product? We discuss some theory, numerous UCD methods, Robert Johnson's book User-Centered Technology, and Wired magazine's recent story on participatory design at Lego. House band Peter Grey sings Girl From Outer Space.
Direct download: DesignCritique12_UCD.mp3
Category:podcasts -- posted at: 7:31pm EDT