A very special mailbag episode in which

* Internet User Experience 2012 is promoted. Check it out at
www.iue2012.com

* Costan refers us to a terrific article on Airbus airliner cockpit interface design. Read it at
http://www.telegraph.co.uk/technology/9231855/Air-France-Flight-447-Damn-it-were-going-to-crash.html

* An anonymous listener complains about Tim’s articulation. When is enunciating for intelligibility a problem, if ever? Do listeners speaking English as a second language appreciate clear articulation, or is it not needed?

* Jason thanks us for the MINI Cooper critique episode.

* Eric responds to the listener feedback episode with Lynn on lack of contrast in modern UI designs.